Shipping

For items available for immediate purchase, you may select from the following shipping services.


Shipping Service Shipping Fee Delivery Estimate
Next Business Day $25 Order by 12pm EST on business day. Delivery between 9am - 8pm
Premium Express (Continental U.S.) Free 2-4 business days
Premium Express (Alaska, Hawaii, Puerto Rico) Free 4-5 business days
Standard Ground Free 3-8 business days

Your order will be shipped within the same business day if the order is placed by 12pm on the same day and you will receive a shipping confirmation email with delivery details. Delivery timing is estimated from the time your order is placed. All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday to Friday from 9am - 8pm. An adult signature will be required upon delivery. Secteur 6 cannot be held responsible for any unanticipated delivery delays beyond Secteur 6’s control.

How to track order:
Once your item(s) have shipped you will receive a confirmation email where you will find a link to track your order. In order to check the status of your shipment, just click on the link. Here you will also have the option of opting in for text updates. You will receive an email confirmation once your order has been delivered. If you need further assistance tracking your package, please contact FedEx directly at 1-800-GO-FEDEX and provide your tracking number.



RETURNS

Eligible returns of products purchased on secteursix.com must be made by mail. Items must be returned in accordance with the requirements outlined below, within 30 days from the date of delivery to the Secteur 6 return address listed on the return shipping label.

Returned merchandise must meet the below requirements in order to be accepted for a refund:
All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted.

Return by mail:
Pack the item(s) you wish to return in the original packaging.
Print and include the invoice received in your shipping confirmation email.
Note the item(s) you are returning along with the reason for return.
Attach the enclosed prepaid shipping label to the package and drop it off at a FedEx location. All returns are shipped via FedEx Ground. Shipping costs are complimentary. If for any reason you are unable to locate the prepaid label, please Contact Us. Your FedEx tracking number can be found on the prepaid shipping label. Please make note of this number for your records so you may track the status of your return.
Once received in the warehouse, returns will be processed within approximately 7-10 business days and credited back to the original form of payment. You will receive an email confirmation when your return has been completed. Please note any shipping charges incurred at the time of purchase are non-refundable.
Secteur 6 will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged (i) prior to acceptance by FedEx when utilizing the prepaid label provided by Secteur 6 or (ii) in the event that the prepaid label provided by Secteur 6 is not used for the return shipment.